Subscriptions

Customers who buy subscription products can view and manage their subscriptions from their customer account. After logging in, click My account, and then Subscriptions.

All subscriptions are listed in the Subscriptions section. Customers can click a subscription to view its details, including:

  • The next order date

  • Product price (excluding delivery and taxes)

  • Subscription frequency

  • Order history

  • Saved billing and delivery information

To update payment information or change billing address, click Payment method, and then Add new payment method.

You can cancel your subscription at any time. If you wish to cancel your subscription log in to your customer account.

  1. Click the subscription you want to cancel, scroll down, and then click Cancel subscription.

  2. Click Confirm.

You will receive an email notification automatically. Cancelling a subscription doesn't automatically cancel the most recent order. Please note that we require a minimum of 2 business days’ notice before your next delivery so that we can ensure this can be cancelled in time for you.